Employee’s job satisfaction and work commitment in selected business establishments in Katipunan, Zamboanga Del Norte
Paper Details
Employee’s job satisfaction and work commitment in selected business establishments in Katipunan, Zamboanga Del Norte
Abstract
Job satisfaction refers to employees’ positive feelings and beliefs about the nature of their work and their job-related experiences, while work commitment involves the importance employees place on their sense of self, including affective, continuance, and normative aspects. This study aimed to explore job satisfaction and work commitment among employees of business establishments in Katipunan, Zamboanga del Norte, and to examine the relationship between these two factors during the 2020-2021 academic year. A descriptive quantitative research approach was employed, using a questionnaire as the primary data collection tool. The collected data were analyzed using frequency counts, percentages, weighted means, Kruskal-Wallis Test, Mann-Whitney Test, and Spearman Rank-Order Correlation. The findings revealed that most employees in the business establishments in Katipunan were male young adults, moderately educated, single, and relatively new to the industry. In terms of job satisfaction, they were generally satisfied with their basic needs, while their work commitment was primarily affective. Additionally, the study found a significant difference in job satisfaction levels based on employees’ job positions within the business establishments in Katipunan, Zamboanga del Norte. However, there is no significant difference in the extent of work commitment among employees of business establishments in Katipunan, Zamboanga del Norte when data analyzed according to their profile. Yet, there is a significant relationship between job satisfaction and work commitment and such relationship was described to have a large and high positive correlation with one another. The study’s results confirm a strong positive link between job satisfaction and work commitment among employees in business establishments. It underscores the importance of employees as valuable assets within organizations. To foster growth, employers should focus on boosting job satisfaction, potentially through educational incentives for employees who have completed high school and by encouraging participation in training and seminars to enhance skills and knowledge.
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Kate Candido Heniel (2024), Employee’s job satisfaction and work commitment in selected business establishments in Katipunan, Zamboanga Del Norte; IJB, V25, N6, December, P376-382
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