Study of factors contributing to knowledge management (KM) success in non-governmental and support organizations of Guilan province
Paper Details
Study of factors contributing to knowledge management (KM) success in non-governmental and support organizations of Guilan province
Abstract
In order to survive in today’s highly competitive market, organizations need to create new knowledge, distribute it and turn it into products and services. In order to achieve this goal, the knowledge inside an organization must be managed. By purpose, the present paper is an applied study and is conducted in descriptive (non-experimental) method, emphasizing on causal model. Data collection is done through field study. The statistical population is consisted of employees of non-governmental and support organization of Imam Khomeini relief foundation, among whom, 182 employees are selected as the statistical sample. The data is collected using the questionnaire by Salavati (2011), through which the employees’ responses have been gathered and analyzed using SPSS19 and Lisrel8.2 software. The results of this study indicated that organization environment influences the implementation of knowledge management, knowledge management factors, and organizational characteristics. Also organizational and individual characteristics effect implementation of knowledge management. Knowledge management factors also effect implementation of knowledge management. IT infrastructures effect implementation of knowledge management and KM factors. Also cultural factors influence implementation of KM. In the end, based on conclusions of this study are put forward for future application.
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